Stan Perdue's Resume

William S. “Stan” Perdue

P.O. Box 506

Bisbee, AZ 85603

(520) 226-5202

OBJECTIVE

Driven to be a contributing team member/manager where knowledge, abilities and experience will be a factor in achieving goals and inspiring others to excel.

SELECTED ACCOMPLISHMENTS

Self-Employed (January 2001- Present): Private Computer Consulting, Sub-Contracting in Residential Construction and Equine Farm Management. Recently deployed the Navy/Marine Corps Intranet (NMCI) in Athens, GA, at the US Navy Supply School.

RaceTrac Petroleum (October 1998-January 2001): Corporate Technical Support Manager. Designed and implemented work areas. Managed daily operations of Meridian phone switch. Created and maintained hardware/software/printer inventory in a Microsoft Access 97 database, generating queries and reports to upper management. Implemented upgrade of local and remote offices to latest software & hardware technologies. Created and maintained daily server-room outage databases consisting of reports and queries. Generated and negotiated plans and processes to save money on temporary and permanent staffing. Managed upgrade for the entire corporation to latest anti-virus technology. Staffed and scheduled weekday and weekend technical support. Purchased and accounted for all corporate desktop and laptop hardware and software. Managed and assisted in modeling a large Lotus Notes trouble-ticket and statistics database. Interviewed new-hire prospects and assisted in design of a hardware/software interviewee pre-knowledge test. Created, managed and maintained a database for all software inventory and licensing. Revamped Goals process for technical support engineers. Created and maintained departmental hardware and software profiles to expedite workstation restore. Maintained and purchased on-site hardware stock. Assisted in corporate luncheons, programs and functions.

Compaq/Digital Equipment Corporation (January 1996-October 1998): Trained and excelled in telephonic and desk-side support of state-of-the-art Pentium and RISC (DEC Alpha) based PCs, operating systems ranging from DOS to Windows 98/NT 4.0, network interface cards/drivers, SCSI adapters/drivers, video cards/drivers and monitors. Performed as an assistant supervisor and a 2^nd-level technician dealing with a variety of personnel and systems. Designed, created and administered a 40-PC LAN deploying NT 4.0 Server and Workstation, DOS, Windows 3.11/95/98 and Novell 4.1x. Created, managed and maintained a 40-PC Lab for troubleshooting hardware, software and networking, including file and print servers. Setup environments for a variety of training and performed as the trainer.

Real Estate (June 1995-January 1996):

Educated in contracts, laws, ethics, duties and performance of a licensed real estate agent in the states of Arizona and Georgia. Experienced daily contact with clients. Broadened skills in the art of dealing with people from every walk of life.

U.S. Army (April 1975-June 1995):

Performed as a military intelligence radio direction finder, working with teletypes and various computer systems, including PCs, minis, mainframes and proprietary systems. Ten years of duty as a Military Intelligence instructor, teaching various computer-oriented equipment, software and procedures. Highly trained in personal communications, leadership, management and organizational skills. Excelled and decorated in all leadership positions commensurate with rank. Excelled at all levels of military and common training from Squad (5-10 persons) to Brigade (1000+ persons). Honorably retired at the rank of Sergeant First Class, after 20 years of flawless and diligent service. Held a Top Secret Security Clearance.

CAPABILITIES

Computing:

Experienced in wireless networking. A fast learner in all aspects of personal computers. Thrive on self-initiative. Capable of hardware, software and network installation, upgrade, operation, maintenance, consulting, troubleshooting and some programming. A seasoned instructor with the ability to energetically educate large or small groups with ease. Very dedicated and organized. Possess a strong desire to complete each task promptly and with perfection.

Management:

Trained and have many years of experience in dealing with administration, training and managing large groups of people. Excelled in raising morale and improving attitudes in tough situations. Leadership qualities have always been rated as excellent.

EXPERIENCE

Instructing: Ten years of instructional platform duties in the U.S. Army and assistant to a college instructor for two semesters of basic PC principles and programming

Hardware/Software/Networking installation, setup, upgrade, operation, troubleshooting, maintenance, consulting and telephonic/desk-side support.

CERTIFICATES